APPS & PNR: Pre-Screening Passengers for Safe and Seamless Travel
Deliverables
Software
Industry
Aviation
Project Overview
This project provides the Advance Passenger Processing System (APPS) and the Passenger Name Record (PNR) processing system, designed for international airports.
Challenges
- The need to pre-screen and verify passengers before entering or exiting the Kingdom of Thailand.
- The need to coordinate passenger data among airlines, the Immigration Bureau, and the Customs Department.
Developed Solutions
SKY ICT Public Company Limited provides the APPS and PNR systems, with the following workflow:
- The system receives and transmits passenger and crew information (according to international standards) for those entering, exiting, or transiting Thailand.
- This information is sent to the Immigration Bureau and Customs Department for verification.
- The system receives the processing results (e.g., approved, not approved, or require contacting officials) and relays them back to the airline.

Data Security Standards
Protecting passenger and airport operational data is a fundamental priority:
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ISO/IEC 27001: Information security is managed in accordance with internationally recognized standards.
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Data Encryption and Compliance: Data is encrypted both in transit and at rest, with strict compliance with Thailand’s Personal Data Protection Act (PDPA).
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High Availability and Failover System: A resilient system architecture supports uninterrupted 24/7 operations, including during peak travel periods.
Results & Benefits
- Enables pre-travel passenger screening and verification.
- Airlines receive clear results for decision-making (OK TO BOARD, CONTACT GOV, DO NOT BOARD).
According to MD&A, this project is one of the company’s main revenue sources, with revenue growth linked to the number of passengers entering and exiting the country
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